Cancellation and refund policy
If you can’t join our courses now and need to withdraw your application to your programs — we understand. Also, you need to understand that we have obligations to teachers and other students.
Refunds
Certificates and other purchases on the Creatoria Site may be eligible for a refund for a period of time (in each case, the “Refund Period”). The applicable Refund Period for some products and services is described below. To receive a refund you can write to our socials or send a mail and our manager will do it manually.
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Verified Certificate Track:
To receive a refund with respect to your enrollment in the verified certificate track of a course, you have a period of 14 days after your payment or 14 days after your course starts (up to six months after your payment) whichever occurs later, during which you may withdraw or unenroll from the course by clicking on the unenroll link on the learner dashboard.
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Professional Education Courses:
To receive a refund with respect to your enrollment in a Professional Education course, you have a period of 2 days after your payment or 2 days after the course starts (up to six months after your payment) whichever occurs later to unenroll from the course by clicking on the unenroll link on the learner dashboard.
Coupon codes and other course entitlements are subject to expiration and any other conditions stated at the time of purchase.
